Manage the entire lifecycle of service requests, from issue identification to resolution, while maintaining client expectations and adhering to global standards.
Collaborate with development teams to enhance products.
Qualifications
Bachelor’s degree or higher in Computer Information Systems or equivalent experience in a related field.
Over 10 years of professional experience in administering Oracle Database.
Experience in troubleshooting, optimizing, and performance tuning for Oracle Databases.
Strong knowledge of Oracle RAC, Data Guard, ASM, CDC, ETL, and third-party integrations with RDBMS.
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